A welcoming online shopping experience should be accessible to everyone.
At Australian Botanical Soap, we believe that everyone should be able to enjoy a welcoming, inclusive, and accessible online shopping experience. Just as our products are made for everyone, we want our website to be usable by everyone.
We are committed to improving the accessibility and usability of our website for all visitors, including individuals with disabilities and those using assistive technologies.
Our goal is to make it easier for everyone to explore our products, access information, and shop with confidence.
We aim to align our website with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, which provide internationally recognized recommendations for making digital content more accessible.
Accessibility is an ongoing process, and we recognize that some areas of our website may still present challenges.
As we continue to develop and improve our website, we consider accessibility in our content, navigation, design, and shopping experience.
We welcome opportunities to identify and address barriers that may affect how visitors interact with our website.
We value your feedback and are here to help.
If you experience difficulty accessing any part of our website, encounter an accessibility barrier, or need assistance with product information or placing an order, please contact our team through our Contact page.
When contacting us, please describe the issue and the page where you encountered it so we can better understand your experience.
We appreciate your patience and feedback as we work toward a more accessible shopping experience.
This statement was last updated on November 9, 2026.
